My wireless signal is fine in some parts of my home, but not all. If you belong to a homeowner’s association, or can join a group of customers experiencing the same problems with an ISP, make sure everyone is contacting the provider about the issue. Making yourself heard can be very effective. More efforts are put into larger customer clusters. Uneven connectivity is usually more of a problem in rural areas because of the low density of customers and less competition among providers. If not, then contacting your ISP, or changing ISP, is the only answer. Can I improve it?Īssuming you aren’t experiencing uneven quality because you are moving around your house and pushing the limits of your home wireless, causes of uneven Internet quality are often upstream from your router and therefore controlled by your ISP (Internet Service Provider). You may see improvement by replacing your router. Community IT recommends a replacement cycle of about 3-4 years for laptops. It’s worth noting that if your experience of your home Internet is slow, but other devices in the home seem fine, check the age of your computer. In a Zoom meeting, our audio and video are uploading to the Internet. The place where uploads are generally more important is in virtual meetings. Higher download speeds are often the priority for consumers at home as the amount of actual data uploaded is not usually high (a “click” on a weblink is uploaded to the Internet server hosting the webpage) while the data downloaded is usually orders of magnitude greater (the text and graphics download to your computer in response to the click). Line of sight broadband usually offers much slower upload speeds than download. Cable companies and satellite services usually don’t. ![]() Verizon Fios usually offers equal speeds. The two numbers refer to download speed (25) and upload speed (10). Home internet of 25/10 Mbps (Megabits per second) is usually sufficient. As always, ask your own IT director or MSP for additional insights into what you need to work from home efficiently, and contact your Internet Service Provider (ISP) with questions about optimizing your service for your specific needs. ![]() If you are dissatisfied with your home internet here are some questions and tips to help guide you. Community IT gets lots of questions on employees working from home, including optimizing Internet solutions for the home office.
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